An instant welcome, at any hour
Your customers get an answer within seconds, even at night and on weekends — with the context and history of every conversation.
AI assistant · Luxembourg
While you run your business, your customers are never left without an answer.
Kaptia turns every conversation into a fast, organised experience that is ready to convert — without overloading your team. In 4 languages, 24/7.
Book a demo
When every conversation gets an instant reply, automatic follow-up and intelligent handling, the outcome is simple: more customers, less effort.
Every request arrives qualified
Kaptia asks the right questions, understands intent and gathers the useful details before handing over.
Your team takes over at the right moment
A clear summary, sent to the right person. A human is always in charge.
Plugged into your tools
Calendars, CRMs and business systems: Kaptia fits into your organisation, not the other way round.
An assistant that speaks the language of your industry
The same engine, different playbooks: Kaptia learns the vocabulary, questions and rules of your business.
-
Real estate
Lead qualification, scheduled viewings, a ready-made file in your CRM.
Discover -
Clinics & medical practices
Patient answers 24/7: opening hours, fees, preparation, appointments.
Discover -
Professional services
Law and accounting firms: a filtered, organised first contact.
-
Retail
Product questions, availability, follow-up — without a queue.
-
Hotels & restaurants
Bookings and frequent requests, in the customer's language.
-
Your industry
A different business? Let's talk about your case.
Book a demo
In the field
A real estate agency, Saturday 10.47 pm
A buyer writes on WhatsApp. Kaptia replies within seconds, qualifies the budget and offers two viewing slots. On Monday morning, the agent only has to confirm.
A medical practice, Sunday evening
A patient asks about opening hours and whether the consultation is covered. Kaptia answers, offers an appointment in the clinic's calendar and sends the summary to the front desk.
Illustrative scenarios.